Privacy policy

Who we are

HandyMangum is a handyman and remodeling company based in Longwood, Florida. In this policy, “we” and “us” mean HandyMangum.

Information we collect

• Information you give us: your name, phone, email, address and job details when you request an estimate, apply for a job, call, text or email us.
• Usage information: pages visited, the site that sent you, device and browser type, approximate location from your IP address, and similar data collected by cookies and analytics tools.
• Call information: the number you called from, the number you dialed, the time and length of the call and which ad or page led to the call.

Analytics and advertising

We use Google Tag Manager to load Google Analytics 4 and Google Ads conversion tags. They help us understand how the site is used and which ads lead to calls and estimate requests. These tools use cookies and similar technology. You can opt out with the Google Analytics opt-out add-on and manage ad personalization at Google Ad Settings. Learn more in how Google uses information from sites that use its services.

Call tracking and call recording

We use CallRail for call tracking. The site may show you a different phone number depending on how you found us, so we can tell which ads and pages work. Calls to those numbers ring our office as usual.

Calls may be recorded for quality and training. Florida law requires consent from everyone on a recorded call, so a message at the start of the call tells you it may be recorded. If you do not want to be recorded, tell us and we will continue without recording, or email us instead.

Text messages

If you text us or agree to receive texts, we use your number only to communicate about your request or job. Message and data rates may apply. Reply STOP to stop texts and HELP for help. We do not share or sell mobile numbers or text opt-in information to third parties for their marketing.

Online forms

Estimate requests are handled by Jobber, our scheduling and quoting software. Job applications are sent through Web3Forms. These providers process the information only to deliver it to us.

How we use information

• To respond to you, send estimates, schedule and do the work
• To send invoices and take payment
• To improve our website, services and advertising
• To review job applications
• To meet legal obligations and protect our rights

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the business (such as hosting, analytics, call tracking, scheduling and payment providers), with subcontractors working on your job, or when the law requires it.

How long we keep it

We keep customer and job records as long as we need them for the work, follow-up questions, taxes and legal requirements, and then delete them.

Your choices

You can ask us what information we hold about you, ask us to correct or delete it, or stop marketing messages, by emailing services@handymangum.com. You can also block or delete cookies in your browser.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

HandyMangum, Longwood, FL 32779. Email services@handymangum.com, phone (407) 699-1123. See also our terms of use.